Privacy Policy

This Privacy Policy describes how SF Retail UAE (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you use our services or make a purchase from sfretailuae.com (the “Site”).

1. Agreement & Changes

Agreement: By using our Services, you agree to this Privacy Policy. If you do not agree, please discontinue use.

Changes: We may update this policy periodically. Updates will be posted on this page with a revised “Last Updated” date.

2. How We Collect Personal Information

We collect personal information through the following means:

  • Directly from you: When you create an account, make a purchase, or contact us.
  • Automatically: Through Cookies and tracking technologies.
  • Third parties: Payment processors, hosting providers, and analytics services.

3. Types of Personal Information We Collect

  • Contact Details: Name, address, phone number, email.
  • Order Information: Billing/shipping details, payment confirmation.
  • Account Information: Username, password, security questions.
  • Customer Support Data: Any details provided when contacting us.
  • Usage Data: IP address, browser details, interactions with our Site.

4. How We Use Your Personal Information

We use your information for:

  • Providing Services: Order processing, shipping, and customer support.
  • Marketing: Sending promotions, personalized offers.
  • Security: Fraud prevention, ensuring platform integrity.
  • Service Improvement: Analyzing user interactions to enhance our Services.

5. Cookies & Tracking Technologies

We use Cookies and similar technologies to:

  • Improve functionality and user experience.
  • Conduct analytics to enhance our Services.
  • Display relevant advertising.

Opt-out: You can disable Cookies via browser settings.

6. How We Share Personal Information

We may disclose your data to:

  • Service Providers: Payment processors, hosting services, and logistics partners.
  • Marketing Partners: For promotional purposes.
  • Corporate Affiliates: Within our business group.
  • Legal Compliance: To meet legal obligations or protect our rights.

7. Third-Party Links

Our Site may contain links to external websites. We are not responsible for their privacy policies and recommend reviewing them separately.

8. Children’s Data

Our Services are not intended for children under 13, and we do not knowingly collect data from them.

9. Security & Retention

We implement reasonable security measures to protect your data. However, no online service is 100% secure.

10. Your Rights

Depending on your location, you may have rights to:

  • Access your personal data.
  • Correct inaccuracies.
  • Delete your data.
  • Withdraw consent for processing.

To exercise your rights, contact us at info@sfretailuae.com.

11. Complaints & International Transfers

If you have privacy-related complaints, please email info@sfretailuae.com.

For international users, we ensure data protection through appropriate safeguards.

12. Contact Us

For questions regarding our privacy practices, contact us at:
📍 International City Dubai, UAE
✉ info@sfretailuae.com
🌐 sfretailuae.com